Peter InstonFeb 28, 20233 minWhat you should consider when integrating telephony (CTI) into Dynamics 365Understand what CTI means and how matches your business requirements The first step you should take is analyze exactly what it is that...
Peter InstonJan 31, 20232 minBenefits of VoIP to Dynamics 365 integrationVoIP integration with Dynamics 365 equals more queries handled, more leads in the pipeline and happier staff. Multiple manual tasks use...
Peter InstonJan 25, 20232 minHow CRM integration works and how it benefits businessIn the past, managing the relationship between a business and its clients often relied on face-to-face interaction and manually recording...
Dave CasementDynamics Sales Call Accelerator for Dynamics 365 SalesThe application adds outbound dialing capability to Dynamics 365 Sales for fast and easy customer calling.
Peter InstonWhy you should integrate telephony into your Dynamics 365 CRMIntegrating telephony into your Dynamics 365 CRM system can provide numerous benefits for your business. Here are several compelling...
Peter InstonHow Dynamics 365 telephone integration can help you increase salesDynamics 365 telephone integration can significantly enhance sales effectiveness by streamlining communication, improving customer...