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OUTBOUND CALL HANDLING FEATURES
TEAM LICIENCE

INCLUDES ALL INBOUND FEATURES plus

  • Speed through outbound calling campaigns with the Dynamics 365 fully integrated progressive dialer with 40% increase in contact rate.

  • Capture call statistics, callbacks, next steps, call dispositions, automated follow ups & more within Dynamics 365.

  • Auto-create links to call recordings in Dynamics 365 for easy access or connectivity to Microsoft Call Intelligence.

  • Calling lists are exported directly from Dynamics 365.

  • Unlimited call, customizable call outcomes.

  • Leave pre-recorded message in voicemail boxes.

  • Web leads can be auto fed into dialler queue.

  • Automatic rescheduling of busy and no answer numbers.

  • Configurable preview and wrap up time.

  • Callbacks can be scheduled for individual or team.

  • Campaigns can be personal or shared, prioritized list of entities (leads, opportunities etc. 

  • No Server required

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