OUTBOUND CALL HANDLING FEATURES
TEAM LICIENCE
INCLUDES ALL INBOUND FEATURES plus
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Speed through outbound calling campaigns with the Dynamics 365 fully integrated progressive dialer with 40% increase in contact rate.
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Capture call statistics, callbacks, next steps, call dispositions, automated follow ups & more within Dynamics 365.
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Auto-create links to call recordings in Dynamics 365 for easy access or connectivity to Microsoft Call Intelligence.
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Calling lists are exported directly from Dynamics 365.
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Unlimited call, customizable call outcomes.
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Leave pre-recorded message in voicemail boxes.
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Web leads can be auto fed into dialler queue.
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Automatic rescheduling of busy and no answer numbers.
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Configurable preview and wrap up time.
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Callbacks can be scheduled for individual or team.
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Campaigns can be personal or shared, prioritized list of entities (leads, opportunities etc.
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No Server required