Peter InstonMar 23, 20232 minIntegrating Dynamics 365 with telephony boosts productivityComputer Telephone Integration (CTI) is a technology that enables the integration of telephone systems with computer systems. This...
Peter InstonMar 14, 20234 min5 ways to improve your outbound calling strategy5 ways to improve your outbound calling strategy
Peter InstonFeb 28, 20233 minWhat you should consider when integrating telephony (CTI) into Dynamics 365Understand what CTI means and how matches your business requirements The first step you should take is analyze exactly what it is that...
Dave CasementDynamics Sales Call Accelerator for Dynamics 365 SalesThe application adds outbound dialing capability to Dynamics 365 Sales for fast and easy customer calling.
Peter InstonWhy you should integrate telephony into your Dynamics 365 CRMIntegrating telephony into your Dynamics 365 CRM system can provide numerous benefits for your business. Here are several compelling...
Peter InstonHow Dynamics 365 telephone integration can help you increase salesDynamics 365 telephone integration can significantly enhance sales effectiveness by streamlining communication, improving customer...